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WEBFI-WordPress-How to Fix the 500 Internal Server Error in WordPress



Are you running into a internal server error when trying to visit your WordPress site? The internal server error is one of the more common errors but it does not have any other information than there is an error. We’ve helped hundreds of people resolve the internal server error on their site and will sho you how in this video.

There are a few possible causes and we will go over each but if none of our recommendations are successful you would want to reach out to your hosting provider to see if the error is on the hosting’s end.

First the simplest method to try and resolve the issue would be to resave your permalinks. This will attempt to genreate a new htaccess file for your site to use that should resolve post pased 404s. Should that not work we will walk you through the manual method to remove the .htaccess.

If the problem is not from your htaccess you we will try increasing the PHP memory limit. This will include generating a new file, adding some code to it, and uploading it to your hosting area.

The final method you can attempt for the solution would be to reupload WordPress’ core files with FTP. We only recommend the wp-admin and wp-includes folders so you do not overwrite the content of your site.

Text version of this tutorial
http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

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47 Comments

  • Michael Rodriguez on August 27, 2018

    My issue was an updated plugin. I did the third solution of renaming the plugin folder and now I can access my admin dashboard.

  • Lincoln Lewis on August 27, 2018

    Thank you so much, this was VERY Helpful.

  • Oğuz Akankan on September 11, 2018

    Thanks a bunch <3

  • widM on September 24, 2018

    I didn't even get to the first step cause I can't connect wordpress to filezilla… 🙁

  • Umesh Mahawar on October 30, 2018

    Thnx alot

  • Mohamed Kuthubudeen on November 5, 2018

    My Problem Solved, After Correcting PHP.ini to memory=128MB. Thanks a lot.

  • BobRoss4lyfe on November 6, 2018

    Creating a php.ini file and dropping it in the admin folder worked for me. Bless you! You saved my 697 pages.

  • Amadeus Rock Band on November 25, 2018

    I just want to say THANK YOU SO MUCH! I had a corrupt plugin that prevented me to access, I had a client meeting in couple of hours!! You SAVED THE DAY!!!

  • DDCommunity on December 15, 2018

    The Video was THE BEST help in solving the problem! For weeks I have been stressed by the error, but the calm voice on the video gave me the "Can Do" attitude and the solutions! Thank you!

  • Denys Makohon on December 20, 2018

    Thx!

  • Azmi Alkurd on December 27, 2018

    "wp-admin" folder permission is R-E "555", there is no way to change it to RWE "755" or "777", tried several times with different permission combinations, it always defaults back to "555" it seems to be hard set to that permission. therefore putting the file "php.ini" in the "wp-admin" folder is denied.

  • Debra Washington on January 2, 2019

    How to perform this method if download wp thru 3rd party(Ipage).?

  • Bayne Parker on January 5, 2019

    Why does this channel not have Millions of subscribers? I Love WPBeginner!

  • Arslan Haider on January 22, 2019

    my wp-admin cannot be accessed. need help.

  • Dinesh More on January 24, 2019

    how to fix coverage server 5xx error ? i got this error in my google search console . how to fix this please make a video on this topic ?

  • wonderland78 on January 25, 2019

    php ini worked for me. Thank the lord above. And you.

  • zI1389Iz on January 27, 2019

    Thank you so much for this video. It very helpful for me <3

  • Guillermo Hurtado on February 6, 2019

    By rename the plugins folder will help you to start over and activate each of the plugins again

  • Sunny Buttercups on March 9, 2019

    Fantastic, thanks so much for this video 🙂 The first bit worked perfectly!!! Yay, I can work again!! Thanks & did I say thanks?

  • Khaza Moine on May 10, 2019

    Hello people please help me

    I am getting this error sometimes when I am opening my site.

    “The server is temporarily available to service your request due to maintainence downtime or capacity problems. Please try again later

    Additionally, a 503 service unavailable error was encountered while trying to use an ErrorDocument to handle the request”

    Please help me

    Thanks in advance!

  • József Balázs-Hegedüs on May 30, 2019

    Thanks a lot!
    I had this error with Elementor but your second method solved it.

  • Sachin Sajwan on June 7, 2019

    What is wp-bd.php plz help me This file is Delete my Cpenal what i Do plz help me☹ check site – sachinsajwan.in

  • Brenda Hoskins-Mein on June 8, 2019

    I don't understand how to do this. How do I know what the host address is? I tried my site address along with my user name and password but it wouldn't connect.

  • Andrius Du on August 24, 2019

    Hi,

    What if in my public_html there is no .htcacsess , but there is htacsess1? it's the same?

  • vm 090217 on October 17, 2019

    Thank you SO MUCH!!! I had a problem with a plugin… THX THX THX

  • Jan on November 2, 2019

    Worked Perfect, Thanks! 🙂

  • M4Mirza on November 26, 2019

    Thank you so much! This worked perfectly.

  • Limitless on December 3, 2019

    anyone have any ideas. so i get 401 unauthorized i can't even login i was trying to figure out the not secure padlock https ssl stuff. i don't really know what i'm doing. can't access my settings either

  • Hernan A on February 3, 2020

    Awesome…!!!! THANKS!!!

  • Una Neary on February 29, 2020

    Problem is, I cannot do a thing with my wp config file, when I look at it, it is completely blank.

    Do you have a tutorial on why that might be?

    My site works fine, I can access and makes changes. I only get 500 internal servor error whilst trying to update the page builder Elementor.

  • Mogarth on April 3, 2020

    god bless you that plugin issue was my problem

  • Dahni Shaw on April 8, 2020

    wow I'm glad I didn't overwrite like you said to and renamed the original folders or my site would be totally down right now

  • Furlong SEO Marketing Corp. on April 10, 2020

    When you changed the htaccess filename, then updated pernalinks … ect. Do you not need to go back and remove the htaccess file name edit you did? Or you just leave it with the new name… i noticed a new htaccess file was created, do i then need to delete the renamed files?

  • Omar Angulo on June 7, 2020

    How could I fix my .htaccess file, if when I try to enter to my wp dashboard the message "HTTP ERROR 500" appear?

  • Nomi Mishaal on June 23, 2020

    Hi, Please help me in this issue: I have same issue. MY homepage is working perfect but if someone open other pages , this message will appear. and they cannot see other pages. When i go to admin dashboard and i just save permalinks again, all working perfect for 3-4 hours but i have to save erverytime premlinks to make website UP.

  • FREQUENCIA URBANA on July 13, 2020

    I only get everytime I post an article on social media. What do you think this is?

  • Grimmjow on July 24, 2020

    Thank you so much, renaming the htaccess worked.

  • Andrew Downie on August 20, 2020

    My local Primary School is having an Internal Server Error and asked whether I could have a look. In our circumstance we can't access the WP backend either, but you seem to be able to do it here. They seem to be running WP "2011" theme too. I tried the renaming of .htaccess as well as "plugins", and even "themes", folders separately but issues still persisted. I think it's one for the Hosting company…

  • Faraja Augustin on October 17, 2020

    I really enjoyed your explanations and they fixed my issue. May God bless you with much knowledge.

  • tuti joao on November 7, 2020

    you are the the best

  • Michael Frymus on December 7, 2020

    Lost me in the first few seconds… Open up what?? How?? What??

  • Andras on February 4, 2021

    Do excuse my ignorance but are we trying to achieve from renaming .htacces file apart from gettin a big 404

  • Amir Shehzad on February 25, 2021

    I faced such kind of issue when I put the code Maximum Execution Time Exceeded in WordPre.ss in htacces form wp beginners website. But when I removed that code it started loading again. I use dream host… I hope this will help someone. I think that I put the code incorrectly.

  • eriola prifti on April 16, 2021

    thank you so much ♥

  • Gulam A Chowdhury on May 5, 2021

    can you please help with "Hosting Sever Read Timeout http 502 error"

  • Hitesh Chauhan on May 22, 2021

    Thank you.. !!!! You solved my issue just checking out first 60 seconds content only

  • lu bi on September 16, 2021

    thank you so much. it helped me a lot : ))

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